Home / Horizon Case Study / Front Desk Onboarding
Your first weeks, mapped out. This is how a new front desk associate goes from day one to confidently welcoming guests on their own.
Work through each phase with your onboarding buddy. Check items off as you go, your progress is saved. The property-management system (PMS) certification is provided by our software vendor; you'll complete it in their online course, and we've noted how long it takes.